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avi4
Level 1

Hi. i am trying to cancel my account with no response...please cancel it for me asap

 
2 Comments 2
katherinejoyceO
QuickBooks Team

Hi. i am trying to cancel my account with no response...please cancel it for me asap

Hello there, @avi4

 

Thanks for visiting the Community. I appreciate you for using our product and it's sad to know you decide to cancel your QuickBooks Online (QBO) account. 

 

QuickBooks is a do-it-yourself software that requires you to log in to manage your subscription. I can guide you through the cancelation process.

 

If this is a paid subscription signed up through the web, follow these steps below: 

 

  1. In the Settings menu (gear icon), select Account and Settings.
  2. Proceed to the Billing and Subscription tab. 
  3. Click the Cancel link beside your QuickBooks Online subscription status.
  4. Click Continue to cancel and indicate the reason for cancellation.
  5. Click Confirm Cancel.

 

If you've subscribed through the mobile apps, refer to the steps in this help article: Cancel a QuickBooks Online subscription purchased through an app store

 

Once canceled, you'll still have read-only access to your account for a year after the cancellation date so you can get back to it whenever you need to resubscribe. I'd also suggest printing forms and reports you might need in the future. 

 

More details about cancellation and deleting companies are also discussed in these articles: 

 

Get back here if you have more questions. We're always around here to assist. 

BTeamCorp
Level 1

Hi. i am trying to cancel my account with no response...please cancel it for me asap

This is the second time I have used this company and I am so disappointed. I can't even cancel my account. They say they can't find one yet they find one to bill!

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