Hello there, @swhkor-protonmai. Let's get your task done right away!
Transactions sometimes fail to download in QuickBooks for various reasons. It might be because of:
- A connection issue between your bank and QuickBooks Online (QBO).
- The financial institution's server is offline.
- Error message or codes that require you to perform a certain task.
Can you specify the name of your bank account so I can check our records to see if there has been a reported issue about this case?
In the meantime, we can perform a manual update to download entries from your bank. Here’s how:
- Click Transactions from the left menu.
- Go to the Banking tab.
- Tap the Update button at the right-hand side of the screen.
Doing so will update all your bank and credit card accounts.
Additionally, you can manually import transactions into QuickBooks Online by getting them from your bank or credit cards. You may visit this article to learn about this process: Manually upload transactions into QuickBooks Online.
Additionally, to learn more about connecting bank accounts and downloading transactions in QuickBooks Online, check out these resources:
If you have any questions or need further assistance, let me know. I'm here to help. Have a good one!
