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Hi! Why our sales reflected in dashboard zero amt/null, while we we generate profit & loss report, there is an amt in sales

 
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Intuit

Re: Hi!Why our sales reflected in dashboard zero amt/null, while we we generate profit & loss report, there is an amt in sales

Hello,

 

In QuickBooks Online, "Sales" refers to sales transactions like invoices and sales receipts.  Are you just recording deposits as income?  If so, then thats why your dashboard shows 0 but your P&L shows amounts.  

 

The P&L looks at income accounts, the dashboard is looking at actual sales transactions.

 

If you DO have sales receipts or invoices I would double check to make sure the date range on the dashboard matches what your running your P&L report for.

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