I am just about at the end of my patience trying to reach someone at Intuit that knows their products and services, and how they overlap. We have needs we can't get answers on. I keep getting into phone loops with reps who can't answer basic questions. I hate to change systems but I can't get through to a person who knows their business. I have tried email (not answered), chat (didn't work), and phone (hung up on repeatedly). Does anyone have a good contact number or email?
We are a 10+ year Quickbooks desktop (now Enterprise), payroll, and payment services customer. Help!
I'll take note of your experience. We would also like to know what help do you need regarding QuickBooks Desktop. You can provide more details about the concern by leaving a comment below, so we can provide the right information.
If you still want to speak with a manager, you can reach us over the phone. Before doing so, please check out our support hours here. Then, follow these steps:
In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
In the Have a Question window, click the Contact Us link at the bottom.
From the Contact Us page, select any topics.
Under Here's how to connect with a QuickBooks expert section, click the Get Phone Number button.
Please know that we're always here to help. Looking forward to see you again.
Thanks for stopping by the Community this afternoon. I'm happy to provide you with a link to reach out support team. Follow this link and from there you can enter your business info, that will connect you with an agent who can assist you further. In the meantime, you can try this troubleshooting step. Sometimes, there's an error in the application files. If it's damaged, you'll want to delete it and re download the latest payroll update.