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Level 1

How can I delete everything and start over for a college course

 
1 Comment
QuickBooks Team

How can I delete everything and start over for a college course

Hello there, @kenetramassingal.

 

You have the option to purge your account if it's less than 60 days and start over. The system deletes all data entered into the company, and you're unable to restore or reverse them. Also, this process is only applicable to QuickBooks Online Essentials and, Plus versions.

 

Here's how:

 

  1. Log in to your QuickBooks Online account.
  2. Change the URL to include /purgecompany.
  3. Example: URL shows https://...qbo.intuit.com/app/homepage, change to: https://...qbo.intuit.com/app/purgecompany.
  4. The next screen will provide a summary of the items to be deleted.
  5. Type the word “YES” once the data gets deleted, then click OK.
  6. Click Wipe Data once your selections are complete.
  7. Once the deletion is complete, you will be rerouted to your home page.

 

If your account is older than 60 days, you need to cancel your account and start a new subscription.

 

To cancel your account:

  1. Sign in to your QuickBooks Online company at https://qbo.intuit.com.
  2. Go to the Gear icon at the top.
  3. Go to Your Account, choose Update Credit Card.
  4. In the Subscription Status section, click the Cancel Subscription link.
  5. Follow the on-screen prompts and it'll walk you through the rest of the process.

To start a new account:

  1. Go to https://quickbooks.intuit.com/choose-country/.
  2. Fill up the User ID and password.
  3. You can use the same user ID and a password you previously had. If you activated payroll in the account, this is the best option for you.

 

For more details about deleting your account information: Delete QuickBooks Online data and start from scratch. That will provide you with information about your concern.

 

You can also contact our Intuit Education Program Support Team. They can provide additional information about this and help you perform the steps on how to delete the courses. Just click this link: https://www.intuit.com/partners/education-program/support/#chat. Then select

Product Chat Support and choose QuickBooks Online.

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I'm adding these articles that will guide with the things you'll need to do since you're still getting started with the program:

Get back to me if there's anything you need assistance with. I'm more than happy to help. Have a good day!

 

 

 

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