How can I hide all zero balances inactive (on desktop you press hide all inactive) no button on QB online?

Hello, @laraine1.

Just to clarify, are you referring to the zero balances in a specific report? Each report in QuickBooks Online has its own options for customization.

Right now, the Balance Sheet Detail and Profit and Loss reports don't have an option to exclude the zero balances and inactive accounts. However, the Statement of Cash Flows can show non-zero balances or active only accounts. I'll be happy to show you how:

1. Click Reports menu.
2. Enter and select Statement of Cash Flows in the search box.
3. Under Show non-zero or active only section, select Active or Non-zero.
4. Click Run Report.

Here's an article about customizing a report for future references: How to customize reports.

That information should get you on the right track. I'd be delighted to answer other questions should you have any. I'm cheering you to continued prosperity.

I should have stated that I want to hide the inactive accounts in the chart of accounts.  I have many subaccounts that zero out and I need to hide them from view when looking at chart of accounts.

Thanks for getting back to us, @laraine1.

Once an account is inactivated, it will be hidden from the Chart of Accounts. If the account has a zero balance, you can easily inactive the account.

 To make an account inactive, here's how:

1. Go to Accounting, then Chart of accounts.
2. Find the account you want to delete.
3. Select the drop-down in the Action column, then choose Make Inactive.

Once done, click the Gear icon above the Action column then uncheck the Include inactive box to hide the inactive accounts.

Here’s an article about how to delete an account and restore it for more detailed information.

Also,you can navigate our Help articles for tips in the future.

We're just around if you need more help. Take good care.