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boydglass9194
Level 1

How can I quit my business & start new under the same name & keep my contacts?

 
2 Comments 2
Nick_M
QuickBooks Team

How can I quit my business & start new under the same name & keep my contacts?

Hi there, boydglass9194. 

 

Thanks for dropping by the Community, I'm happy to help. When you say quit your business? What are you referring too? Do you mean cancelling your current QuickBooks account and opening a new one? If so, I'm happy to show you how to cancel your subscription. When you do that, you'll want to sign up with a new one and to get your contacts over, you'll first need to save them, either in Outlook, Excel or Gmail. Then you will be able to import them into your new account. 

 

Cancel your QBO account:

  1. Select Settings ⚙ and then Account and Settings.
  2. Select the Billing and subscription tab.
  3. In the QuickBooks section, select Cancel subscription or Cancel online.
  4. Select Continue to cancel, then select Continue to cancel again (if applicable).
  5. Follow the next steps.
  6. Select Submit and cancel subscription.
  7. Select Got it.

When you open your new account and want to import all your contacts, you can follow the steps in this link: Import customer or vendor contacts from Outlook, Excel or Gmail

 

I'm here anytime if you have any other questions. Thank you and have a nice afternoon. 

Fiat Lux - ASIA
Level 15

How can I quit my business & start new under the same name & keep my contacts?

@boydglass9194 

You may open a new QBO account and migrate the Lists (e.g Customers, Vendors) from the old one.

https:// quickbooks.grsm.io/US
https:// quickbooks.grsm.io/us-promo

 

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