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dfogel1999-hotma
Level 1

How can I reset quickboos online to factory settings so I can start over as new

delete all data
2 Comments 2
Fiat Lux - ASIA
Level 15

How can I reset quickboos online to factory settings so I can start over as new

If you are using QBO Simple Start or your account > 60 days old, you should open a new account and cancel the old one.

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GlinetteC
Moderator

How can I reset quickboos online to factory settings so I can start over as new

Hello there, dfogel1999-hotma.

 

You can still delete it if your QBO data is less than 60 days old. I'll guide you on how to reset your company:

 

  1. Log in to your QuickBooks Online account.
  2. Edit the URL on the address bar. Remove everything after app/and enter purgecompany. For example: https://...qbo.intuit.com/app/purgecompany
  3. Click Yes to confirm the action.
  4. Select  Wipe Data.
  5. Once the deletion is complete, you will be rerouted to your home page.

 

However, if it's active for 90 days or more, cancel your account directly on your QBO profile and start a new QBO account. Here's how: 

 

To cancel an account:

 

  1. Go to Gear icon and select Account and Settings under Your Company.
  2. Select the Billing and subscription tab.
  3. In the QuickBooks section, select Cancel.
  4. Follow the steps to cancel your account. If you use payroll, you should cancel your payroll account too.

 

To start a new account:

 

  1. Go to https://quickbooks.intuit.com/choose-country/.
  2. Fill up the User ID and password.
  3. You can use the same user ID and a password you previously had. If you activated payroll in the account, this is the best option for you.

 

You can read this article for additional reference: Delete your data and start over in QuickBooks Online.

 

Please get back to me if you have additional questions about managing your account. I'll be glad to help.

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