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How can I turn Audit trail report on? I tried to take this report to reconcile with my bank statement, it says this feature is off on my 2016 pro version, single user.

 
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Best answer 12-10-2018

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Quickbooks>preferences>transactions, put a check at "use...

Quickbooks>preferences>transactions, put a check at "use audit trail"

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Established Community Backer ***

Quickbooks>preferences>transactions, put a check at "use...

Quickbooks>preferences>transactions, put a check at "use audit trail"

Active Member

Re: Quickbooks>preferences>transactions, put a check at "use...

I'm looking for the same thing, andI suppose you mean, "Quickbooks>Edit>Preferences>...

If so, I tried that and there is no submenu heading for Transactions?

QuickBooks Team

Re: Quickbooks>preferences>transactions, put a check at "use...

Hi there, @stltom.

 

Thanks for posting your concern. I can provide information about turning on Audit Trail report in QuickBokks Desktop.

 

Prior to QuickBooks 2006, users could turn off the audit log, however, since this time it has become an automatic feature that cannot be disabled in either the Online or Desktop versions. Therefore, you shouldn't be getting the message to turn the feature on.

 

Have you tried pulling the same report on a different company file? If not, try running the same report on a different company file or dummy company file to isolate the problem. That way, you'll find out if this can be a QuickBooks unexpected behavior, a damaged company file, application configuration issue, or system related issue.

 

In case the report opens on a different company file, you maybe experiencing data damage on your company file. To fix it, run the Verify and Rebuild Data utility. Before proceeding, make sure all QuickBooks installations, including the Database Server Manager on the host or server, are up to date.

 

To update QuickBooks, check out Update QuickBooks Desktop to the latest release. Also, for updating QuickBooks Database Server Manager, see Install, Update, and Set up the QuickBooks Database Server Manager.

 

Once done, follow below steps to Verify and Rebuild data:

  1. Make sure to close all the existing windows in QuickBooks.
  2. Go to the File menu.
  3. Select Utilities.
  4. Click the Verify Data first. If QuickBooks detects no problems with your data, there's no further action needed. However, in case QuickBooks gets a specific error message, search for it in the QuickBooks Desktop support site for the troubleshooting steps.
  5. If QuickBooks received a data damage in the file message, proceed to Rebuild Data option.

For more detailed steps, just look into this article: https://community.intuit.com/articles/1436389.

 

That should help you disable the pop-up message. Let me know how things go once you've tried the steps. If you need anything else, feel free to leave a reply below. I'm always here to help. Have a great rest of your day!