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Level 1

How can we confirm our actual subcription renewal date? Our QuickBooks premier plus package purchased on 20/12/2019 but our intuit account renewal date is 25/11/2021.

on our intuit account our premier plus package is showing a renewal date of 25/11/2021 so how can we confirm our actual subcrition renewal date so it will not expire
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How can we confirm our actual subcription renewal date? Our QuickBooks premier plus package purchased on 20/12/2019 but our intuit account renewal date is 25/11/2021.

Hi there, @ehealthforeveryo.

 

Welcome to the Community. I'm here to help you verify the renewal date of your QuickBooks subscription.

 

You can go to the Customer Account Maintenance Portal (CAMPs) website to view the details of your subscriptions. CAMPs allow you to manage your account and services in one place.

 

Here's how:

 

  1. Go to camps.intuit.com
  2. Sign in with your Intuit Account info. This could be different from what you use to sign in to your company file.
  3. If you see multiple products to choose from, select QuickBooks Desktop to go to CAMPs.

If you think the renewal date is incorrect, please proceed with contacting our QuickBooks Support Team. They'll be able to check your account and provide the necessary information about the subscription.

 

Let me walk you through how:

 

  1. Go to the Help menu of the company file, then select QuickBooks Desktop Help.
  2. Hit the Contact us link.
  3. Click Search for something else.
  4. Enter your concernthen tap Search.
  5. Click on Start a Message.

I've also attached an article you can use to manage your Desktop subscriptions and services: Manage your QuickBooks Desktop subscriptions and services.

 

Leave a comment below if you have other concerns related to your account. The Community and I will be around to help you.

Need to get in touch?

Contact us