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pamelacapati
Level 1

How do I access my information if I stopped paying for service?

 
2 Comments 2
Kurt_M
QuickBooks Team

How do I access my information if I stopped paying for service?

Please be aware that to access your information and data, you must resubscribe to QuickBooks Self-Employed (QBSE). I'll provide additional details to give you more insights about this.

 

Once you cancel your subscription, we will retain your data for one year to give you the flexibility to resubscribe if you decide to use the program again or if you need to download files for documentation purposes. Also, please know that if a year has passed and you have not resubscribed, your company file will become permanently inaccessible.

 

For further information, please see this article: Cancel your QuickBooks Self-Employed subscription.

 

On top of that, you can visit this page to help you export your data of the program: Export transactions and get reports in QuickBooks Self-Employed.

 

You can count on me any time if you have other questions about securing previous data from your company file or have other QuickBooks-related inquiries. I assure you I'll be around to lend assistance. Stay safe.

Chrea
Level 8

How do I access my information if I stopped paying for service?

@pamelacapati 

Switch your data to QB Online and convert it to QB Desktop. You can use the trial version of QB Desktop to access your historical data for good.

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