I can help you fix this, cjenkins2.
As mentioned by @Fiat, you'll have to make sure that your internet connection is stable. Also, it's probably because of your cache storage. The cache stores temporary internet files from your browsing history to help your browser quickly load the pages. However, too many files may affect the browsing performance and may require you to clear it out.
Whenever I encounter problem like getting a blue circle going round and round, here's what I do to get to fix it:
- First is to try it on a private window to see if I get the same issue. This type of browsing doesn't save the files on the browser.
- If it works, then I proceed to the next step which is to clear the browser's cache.
- Lastly, I switch to a different browser to access my QBO account.
Then, everything will go back to normal again.
Let me know if they worked for you too. Have a great day!
