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Experienced Member

How do I cancel an account that I set up?

 
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Best answer 2 weeks ago

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QuickBooks Team

You can cancel the account from your Billing info page, n...

You can cancel the account from your Billing info page, nowillustration.

 

If you're in a free trial, there's no need to cancel. This will automatically canceled  at the end of the trial and you won't be billed. 

 

Here's how to cancel a paid subscription:

  1. From your QuickBooks Self-Employed homepage, go to the Gear icon at the top. 
  2. Tap on Billing Info and click on Cancel now and provide a reason for canceling the account on the page that appears.
  3. Select Cancel subscription, and then Cancel subscription one more time.

The option to Unsubscribe will only be visible after 24 hours at the time you subscribe to the account. 

 

See this Cancel your QuickBooks Self-Employed subscription article for more information. However, if you subscribed through the app store, check steps for canceling your iTunes or Google Play subscription article. 

 

You can always reach us back by leaving a comment below if you follow-up questions or other concerns. Take care and enjoy the rest of the week. 
1 Comment
QuickBooks Team

You can cancel the account from your Billing info page, n...

You can cancel the account from your Billing info page, nowillustration.

 

If you're in a free trial, there's no need to cancel. This will automatically canceled  at the end of the trial and you won't be billed. 

 

Here's how to cancel a paid subscription:

  1. From your QuickBooks Self-Employed homepage, go to the Gear icon at the top. 
  2. Tap on Billing Info and click on Cancel now and provide a reason for canceling the account on the page that appears.
  3. Select Cancel subscription, and then Cancel subscription one more time.

The option to Unsubscribe will only be visible after 24 hours at the time you subscribe to the account. 

 

See this Cancel your QuickBooks Self-Employed subscription article for more information. However, if you subscribed through the app store, check steps for canceling your iTunes or Google Play subscription article. 

 

You can always reach us back by leaving a comment below if you follow-up questions or other concerns. Take care and enjoy the rest of the week. 

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