How do I cancel my duplicate subscription and get reimbursed for the year's worth of duplicate payments I have been making.

I'm glad you are being proactive with this! If I realized I had a duplicate subscription, I would take care of the issue promptly just like you are. Let me help you cancel the duplicate subscription and direct you toward how to get your money back, barbara69.

When you cancel your account, your data will remain accessible in read-only mode for one year from the date of cancellation. The duration for which the program retains your data depends on the specifics of your account cancellation. For more detailed information, please refer to the article: What happens to my QuickBooks Online data after I cancel?

To cancel your account, here's how:

1. Head over to the Gear  icon.
2. Go to Subscriptions and billing under Profile.
3. Find the product you wish to cancel, then select Cancel.

4. Finally, follow the on-screen instructions to complete the cancellation process.

In addition, concerning the process of reimbursement, I recommend reaching out to our Live Support team. They are well-equipped to provide detailed assistance and can guide you through the necessary steps to handle the reimbursement.

Furthermore, to keep a record of your transactions, you can check this material: Export your QuickBooks Online data. This guide will help you safeguard your financial data and ensure easy accessibility for future reference.

I’m here to assist you whenever you need further guidance or have more questions regarding your account management. Feel free to leave a comment below at any time. My goal is to ensure your experience with QuickBooks Online is efficient. Wishing you a wonderful day ahead!

@barbara69   Intuit/ QB is known for not giving refunds.  Especially for a years worth of payments.  

Good luck.