Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
Showing results for 
Search instead for 
Did you mean: 
Level 1

How do I cancel my subscription?

1 Comment
QuickBooks Team

How do I cancel my subscription?

Hi there, @ezkeeperequine.


If you have subscribed to our QuickBooks Product page, cancel the account by going to Account and Settings and then Billing and Subscription.


Here's how:

  1. Open a web browser on your computer.
  2. Sign in to QuickBooks Online as an admin user.
  3. Select Settings ⚙ and then Account and Settings.
  4. Go to the Billing & Subscription tab.
  5. In the QuickBooks section, select Cancel subscription or Cancel online.
  6. Follow the onscreen steps.


When you have subscribed from the Apple App Store or Goggle Play, you can follow the steps provided through this article: Cancel your QuickBooks Online subscription.


Please know that you will have viewing access to it for up to a year after canceling your subscription. We delete the data after that. For more details, you can reference this article: What happens to my QuickBooks Online data after I cancel.


I'll wait for your response here if you have questions in mind. I'm here to help anytime. Enjoy your day ahead!

Need to get in touch?

Contact us