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Level 1

How do I change my qbo subscription billing address on PDF under "View payment history"?

 
5 Comments 5
MirriamM
Moderator

How do I change my qbo subscription billing address on PDF under "View payment history"?

Welcome aboard to the Community forum, print past subscribtion.

 

You can update the billing address for your subscription by clicking the pencil icon under the Payment Method section.

 

Here are the steps:

  1. Click the Gear icon at the top.
  2. Under Your Company column, select Account and Settings.
  3. Go to the Billing & Subscription tab.
  4. In the Payment Method section, press the pencil icon.
  5. Edit your Payment Information.
  6. Click Save, then Done.

Check out these screenshots for your visual guidance:

 

To learn more about updating subscription billing information in QuickBooks Online, you can visit this article: Update the payment information for your subscription.

 

You can get back to me anytime you have additional questions in QuickBooks by posting your response below.

thrunk
Level 1

How do I change my qbo subscription billing address on PDF under "View payment history"?

Your method does not work. The billing address of payment method is not the same data used to generate subscription PDF invoice.

ShiellaGraceA
QuickBooks Team

How do I change my qbo subscription billing address on PDF under "View payment history"?

Hello thrunk,

 

You can edit your user profile to update your subscription billing address. Let me guide you how.

  1. Click Gear at the top.
  2. Click User Profile under Profile section.
  3. Click the Edit link under Personal Info.
  4. Enter your new address in the Address section.
  5. Click Save and then Done.

Moving forward, you'll see the update address from your "View payment history".

 

Please see attached screenshot below.

 

If you want to manage your account in the future, you can read this articles: Account management for QuickBooks Online

 

Get back to me if you need help with anything else. I'll be around for you.

 

thrunk
Level 1

How do I change my qbo subscription billing address on PDF under "View payment history"?

Your method does not work. I have multiple companies under my account. Each has its "Bill to" address on subscription PDF invoice (Please see attached pic). Changing my account profile address won't change it.

JonpriL
Moderator

How do I change my qbo subscription billing address on PDF under "View payment history"?

Hello @thrunk,

 

You can deselect the Billing address is same as work address option so you can update your billing address successfully. I'm here to help you accomplish this.

  1. Go to the Gear icon.
  2. Under Your Company, select Accounts and Settings.
  3. Select Billing & Subscription.
  4. On the Payment method section, select the Pencil icon.
  5. Remove the check on the Billing address is same as work address option.
  6. Enter your new billing address in the Location of company field.
  7. Click Save.

In addition, here's a screenshot for your visual reference.

 

 

Lastly, I've also included this helpful article in case you'll need to update your billing and subscription information: Update your Billing and Subscription Info.

 

It'll be always my pleasure to help if you have any other concerns, please let me know in the comment section down below.

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