If your second account is less than 60 days, you can purge that company. I'd be happy to walk you through how:
Go back to QBO and edit the URL in your browser's address bar. Delete everything after the last/and enter purgecompany. For example: https://...qbo.intuit.com/app/homepage, change tohttps://...qbo.intuit.com/app/purgecompany.
Type in Yes to confirm that you want to delete your company data.
Select Wipe data.
However, if the account is already 60 days old or beyond, I suggest canceling the duplicate subscription. With that, QBO will automatically delete the other company after 365 days.
Please follow the steps to cancel your subscription:
Login to QBO and choose the duplicate account you wanted to cancel.
Go to the Gear icon ⚙ and then select Account and Settings.
This was a duplicate and i never set it up ... its billing me $70 and when i go to billing and subscriptions there is no page like that described. there is only info on updating the credit card, and info is clickable boxes. i am totally trapped and no number to call for help. Frustrated and would appreciate some help.
Thank you for following the steps provided by my colleague. Since this is a duplicate company which you did not set up, I suggest contacting support so that they can verify and cancel the subscription for you.
In your QuickBooks Online company, go to the ? Help button.
Select Contact Us.
Enter your concern like, "I wanted to cancel my subscription" and click Let's talk.
Choose how you wanted to be assisted, via chat or a callback.
Follow the on-screen instructions and enter the information needed to be assisted.
Also, for your information due to COVID-19, we have limited staffing and have reduced our support hours to 6 A.M. to 6 P.M. Pacific Time Monday to Friday. Normal hours will resume as soon as possible.
Thank you for your patience. Stay safe and sanitize always.