How do I delete the company name from the EMAIL header

Good day @accounting_MHC,
 

We're not able to remove the header on the email in QuickBooks Desktop. As a workaround, you can manually send your transaction through your personal email.
 

I've also added this article to learn more about customizing email templates: Create custom email templates in QuickBooks Desktop.

For more details about QuickBooks Desktop, check out this article: QuickBooks Desktop Help Article.
 

Just let me know if you have another question, I'll be happier to help. Have a nice day!

If I want to do the manual work around, that's fine for them receiving their copy of the invoice, but how can I send a payment link with the invoice? I haven't found how to generate it as a free standing link instead of embedded in the email?

Let me help you remove the company name from the invoice template, @accounting_MHC.

Aside from the steps being provided above, I've found a way to edit your invoice template. This way, there's no need for you to do a manual workaround. 

To remove the company name, Let's follow these steps below:

1. Go to List and select Templates.
2. Click Open or click the invoice template.
3. Uncheck the Company Name box in the Company and Transaction Information section.

I've also added an article in which you can use in customizing your invoice templates in QuickBooks Desktop: Use and customize form templates.

Please feel free to let me know if you need further assistance in modifying your invoice template in QuickBooks. I'll be there to help.

This is not helpful at all.  

Why should we have to use a personal email as a workaround??? We use QB for our business because it's supposed to handle this stuff.  I NEED to edit the header in the email.  It used to show customer total balance due, and now it only shows amount due for that invoice.  I am beyond frustrated at the time I have wasted trying to get it to do something that it used to do.  

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@Rejeil_O wrote:

Good day @accounting_MHC,
 

We're not able to remove the header on the email in QuickBooks Desktop. As a workaround, you can manually send your transaction through your personal email.
 

I've also added this article to learn more about customizing email templates: Create custom email templates in QuickBooks Desktop.

 

For more details about QuickBooks Desktop, check out this article: QuickBooks Desktop Help Article.
 

Just let me know if you have another question, I'll be happier to help. Have a nice day!

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