How do I find out what is included in the QBO subscription?

Do you have 2 QBO US accounts?

Thank you for joining in the Community, Carla. I'll share some information that could help you check your charges with your QuickBooks Online (QBO) Subscription.

As Fiat-Lux Asia has mentioned, it would be helpful to know if you are utilizing two distinct QBO accounts. If that's the case, QBO offers a range of plans with varying features and pricing options for our valued customers. You may also access your active subscriptions by navigating to the Subscriptions and Billing section within your QBO Account.

Here's how:

1. Sign in to your QuickBooks Online account.
2. Go to the Gear icon, then Subscriptions and Billing.
3. From there, you can review your active subscriptions.

Visiting our websites will also provide you with further knowledge about the services included in your package: Plans and Pricing in QuickBooks Online and QuickBooks Payroll.

Additionally, you can check this article to look up the charges received: Understand Intuit charges on your credit card or bank statement. Just proceed to the first option and fill in all the necessary details.

To guide you on managing your subscription and updating your payment method, you might want to review this resource: Manage billing, payment, and subscription info in QuickBooks Online.

Furthermore, whenever you want to update or change your email address, user ID, password, and other information for your QBO account, you can refer to this material: Update or change your Intuit Account sign-in information.

Please feel free to connect with us for further assistance when managing your QuickBooks Online Account. You're always welcome in the Community. Have a great one!