Created with Sketch.Learn about PPP and Loan Forgiveness, stay informed with the latest changes.
Created with Sketch.Questions about how to close your books for 2020? Visit our Year End Resources page.
Created with Sketch.New to QuickBooks or using a new product? Visit our Get Started resource page to help you get going.
Created with Sketch.Need to make changes to your account? Visit the Account Manager Portal.
cancel
Showing results for 
Search instead for 
Did you mean: 
Level 1

How do I get a refund for a subscription

 
1 Comment
QuickBooks Team

How do I get a refund for a subscription

Hello there, @info-scwibga-org

 

 I want to ensure you get the best help with your concern about the subscription refund.

 

 We'll have to pull up your account. I'd suggest reaching out to our customer care support so you'll be guided on how and what's the process of getting a refund. I've got the steps on how to do it:

 

 

  1. Click Help inside QuickBooks Online.
  2. Select Contact Us and enter "Subscription refund" in the description box, then click Let's talk.
  3. Select either Start messaging or Get a callback.

 

I’ve added screenshots for visual reference. 

 

 

 Please know that when you can your QuickBooks Online subscription, we keep your data for one year. 

 

You can use this handy article if you wish to resubscribe to QuickBooks Online: Reactivate QuickBooks Online.

 

 Let me know if there's anything that I can assist in managing your subscription. I'm always here to help.

Need to get in touch?

Contact us