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info-scwibga-org
Level 1

How do I get a refund for a subscription

 
1 Comment 1
Pabz_L
QuickBooks Team

How do I get a refund for a subscription

Hello there, @info-scwibga-org

 

 I want to ensure you get the best help with your concern about the subscription refund.

 

 We'll have to pull up your account. I'd suggest reaching out to our customer care support so you'll be guided on how and what's the process of getting a refund. I've got the steps on how to do it:

 

 

  1. Click Help inside QuickBooks Online.
  2. Select Contact Us and enter "Subscription refund" in the description box, then click Let's talk.
  3. Select either Start messaging or Get a callback.

 

I’ve added screenshots for visual reference. 

 

 

 Please know that when you can your QuickBooks Online subscription, we keep your data for one year. 

 

You can use this handy article if you wish to resubscribe to QuickBooks Online: Reactivate QuickBooks Online.

 

 Let me know if there's anything that I can assist in managing your subscription. I'm always here to help.

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