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TommyJordan
Level 2

How do I get rid of the new popup that loads every single time I login in to QB online?

Every single time I load the QB online website I'm greeted with this new "Find all your apps in one place" pop up. It doesn't matter if I close it, or if I continue through all 5 steps and press Done at the end. It pops up and interrupts me EVERY time I load in to the site to do some work. I'm paying to work, not to have intrusive ads thrown in my face constantly, especially when I've seen the danged thing a dozen times now and I can't find any way to remove the new toolbar at the top.

6 Comments 6
Kurt_M
Moderator

How do I get rid of the new popup that loads every single time I login in to QB online?

Hi there, Tommy. I understand how the new pop-up regarding the unified navigation interface can slow down your workflow, especially with the multi-step tutorial appearing every time you access your QuickBooks Online company.

 

Since this option is part of the program and pushes to provide users a walkthrough to adapt to changes in the program, I recommend sending a feature request to our Product Development Team. This way, they can evaluate your suggestion and consider it for future program updates. These are steps:

 

  1. Click the Gear icon and select Feedback.
  2. Enter a brief description about the request to remove the pop-up.
  3. Once done, click Next.

 

In the meantime, you can utilize a specific URL within the QuickBooks to bypass the pop-ups and go straight to your workflow. Here's how:

 

  1. Log in to QuickBooks and click through the popup one last time.
  2. Navigate to a different screen you use frequently. For example the Banking tab or the Invoices list page.
  3. Bookmark that specific URL in your browser.
  4. Use this bookmark to log in. Landing on a functional page instead of the Welcome dashboard often bypasses the pop-up scripts.

 

Please don't hesitate to click Reply if you have any other questions about the program. Rest assured, we'll be here to respond as soon as possible. 

ml398048
Level 1

How do I get rid of the new popup that loads every single time I login in to QB online?

test reply

TommyJordan
Level 2

How do I get rid of the new popup that loads every single time I login in to QB online?

This is a test

TommyJordan
Level 2

How do I get rid of the new popup that loads every single time I login in to QB online?

test again - working with Marcus from QB support on this.

TommyJordan
Level 2

How do I get rid of the new popup that loads every single time I login in to QB online?

test

TommyJordan
Level 2

How do I get rid of the new popup that loads every single time I login in to QB online?

First: Sorry for the "test" replies. I was working with QB support on an issue related to the Community Forums not authenticating.

Meanwhile - there actually IS a way to disable that. You just disable the entire App Carousel. There's no legitimate need for the same menu on the left side AND top of the page - and especially when it's consuming another 10% of my screen real-estate. Most of us come into QB to do serious work - anything that distracts from that is in the way and should be able to be hidden with a simple click.

How to disable the App Carousel
Login to QB Online.
On your home feed (main page) click Customize at the top right below the search bar.

Uncheck the App Carousel

Press Save.

 

Problem Solved.

 

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