How do I get the ability to add an app?

Hi there, Gail Baltimore.

Welcome back to QuickBooks Community. I'll share steps to ensure you're able to add several apps in QuickBooks Online.

I suggest going to the Apps menu at the left panel inside QuickBooks Online. From there, you'll have the ability to add different apps. Please know that only Primary Admin and Company Admin users will see the Apps tab within QuickBooks Online.

Here's how:

1. Click Apps in the left navigation menu.
2. Click the Browse Category drop-down menu, select Sync Data.
3. Select the app you want to integrate.
4. Click Get App Now and complete the following on-screen instructions.

You can also found or add various apps externally from the QuickBooks App Center. 

Please refer to this article to see steps on how you can find the error log for an app connected to QuickBooks Online: Finding an app's error log.

Feel free to visit our Community forum again if you have concerns regarding QuickBooks apps. You're welcome to post again or leave a reply below. Have a great day and take care always.

@Gail Baltimore 

What kind of app do you need? You need an access as Admin to make a connection or disconnect QBO with another app.