How do I remove an accountant from my account, "My Accountant"?

1. Sign in to QuickBooks Online as a primary admin.
2. Go to Settings ⚙ and select Manage users.
3. Select the Accounting firms tab.
4. Find the accountant you want to remove.
5. Select the small arrow dropdown ▼ in the Action column and then Delete.
6. Select Delete to finish.

This feature is not available unless you have a paid subscription. How do you remove an accountant without a paid subscription?

The instructions provided are not available unless you have a paid subscription. How do you remove an accountant from your company without a paid subscription?

@ba133 

Who is the Primary Admin? You or your accountant?

Hi there, @ba133.

Is your account inactive? Can you clarify who is the primary admin? If you're account is inactive, you'll only have a read-only access to your company unless you choose to reactivate your account. 

Looking forward to your response.

Thank you both for the responses.

I am the primary admin.

My account is inactive and only in read-only mode.

We don't want to pay and resubscribe to use the services at this time, but we do need to remove the Accountant from our account for security purposes. Doesn't make sense to pay for services to only remove the Accountant, we should be able to do this or if QB support can help do this on our account for us, we would appreciate it.

Hope this clarifies. Looking forward to a resolution or reviewing my options. Thanks again for the feedback and support.

Thank you both for your responses.

I am the primary admin. The account is inactive and only in read-only mode.

We do not want to pay and resubscribe to a Plan at this time. We only need to remove our Accountant. If I am not able to do this in read-only mode, can QB Support please help remove the Accountant for us? Or what are the other options to resolve the issue? We need to remove the Accountant for security purposes and it's not fair that we would have to pay to subscribe to complete this quick task.

Thank you again for your help and support.

Hello there, @ba133.

As per my peer @LieraMarie_A provided above, once an account is inactive, we only have read-only access to it. Thus, removing an accountant isn't possible unless you decided to reactivate your account.

Should you need assistance in accomplishing tasks in QuickBooks Online, please don't hesitate to utilize this link that I've included that contains QuickBooks Online-related articles: QuickBooks Online Help Articles.

Feel free to utilize the comment section if you've got more queries with regard to managing your QBO account. I'll get back to you surely. Take care.

Thank you for the response.

Is there any way for me to remove my Accountant without having to pay to subscribe? I would greatly appreciate if the QB could help with fulfilling this request.