Hi there, wyco3. I'm here to assist with your subscriptions in QuickBooks.
To know where on the right page to resolve your concern, are you referring to discontinuing your current subscription and switching to QuickBooks Solopreneur? In case you were billed before deciding to switch to other QuickBooks products, I recommend contacting our Technical Support Team. Our representatives can check your account and discuss your billing options and other agreements. Here's how to contact them:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chat box, select Talk to a Human or tap the Contact Us button at the bottom.
- Then, type in your reason for contacting us in the What can we help you with? Box and click Continue.
- From there, choose a way to connect with us: Chat with us, get a Callback, or call our support line directly by getting our Phone number.
Additionally, refer to this article for other options when contacting them. You can also scroll down to the bottom to see their phone number, support schedule, and hours to contact them at the time of your convenience: QuickBooks Online Support.
Furthermore, you can check our plans and pricing website to see available features of QuickBooks Solopreneur and guide you on how to subscribe. Moreover, get insights about it and how it differs from other QuickBooks products: Introduction to QuickBooks Solopreneur.
Let me know if you have additional questions about this or need anything else in QuickBooks. I'm just a click away to help you. Have a good one!