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tanekonda
Level 1

How to cancel account?

How to cancel my online intuit account?
3 Comments 3
Kayla H
QuickBooks Team

How to cancel account?

Hi there, @tanekonda.

 

Thank you for coming to the Community. I can assist with the information you need to cancel your QBO account. Just a few clicks and you're on the way.

 

  1. Click the Gear icon.
  2. Select Accounts and Settings.
  3. Pick the Billing & Subscription tab.
  4. In the QuickBooks section, hit Cancel.
  5. Follow the steps on the screen to cancel your subscription.

 

 

Once these steps are complete, you'll get an email with confirmation.

 

QBO will hold the file for a year to allow you to print and export all the forms you need.

 

 I'm always here to lend a helping hand. Let me know if you have any further questions or concerns.

 

 

 

MWisniarek
Level 1

How to cancel account?

go to account settings on my quick account books ?

AlexV
QuickBooks Team

How to cancel account?

Hello MWisniarek!

 

It seems that you also need help in canceling your subscription. Let me assist you.

 

Yes, you need to go to the Account and settings so you can cancel it. You can find it by clicking the Gear icon. Please note that only the admin users can cancel it. You can also find the detailed steps here: Cancel your QuickBooks Online subscription or trial.Capture.PNG

 

Also, once cancelled, you only have one year to access and reactivate the account. If not, the data will be deleted permanently. I suggest you export your data for future use.

 

Keep on posting here if you need more help. Take care!

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