How to cancel all subscriptions

I'm here to help ensure you're able to sign into your QuickBooks Online account and cancel all your subscriptions, slmp45-aol.

There are times that the browser keeps either too many or outdated Internet files that may cause websites, like QuickBooks Online, to act weirdly. As an initial step, we can press the F5 key on your keyboard to refresh the page.

If you're still getting the same result, let's log into your QuickBooks account using a private browser. Here's how:

• Google Chrome: Press CTRL + Shift + N.
• Safari: Press Command + Shift + N.
• Mozilla Firefox: Press CTRL + Shift + P.

Signed into your QuickBooks Online account from there. If it rectifies the issue, go back to your main portal and clear its cache to remove the browser's history or you can press CTRL+Shift and Delete key on your keyboard altogether. You may also try accessing your account using another supported browser.

After that, we can refer to this article for the detailed steps in canceling your subscriptions: Cancel your QuickBooks Online subscription or trial.

However, if you're still unable to sign into your account, we can go through the following resources below. These will provide us with a step-by-step process on how to retrieve your QuickBooks account:

Fix common sign-in errors in QuickBooks Online.

Recover your account when you can't sign in.

Kindly update me on how things go by adding another comment below. I want to make sure you're all set and able to cancel the accounts. I'm here if you need further guidance. Have a good one.

I spoke to two different employees to cancel my accounts a year ago. I was told that they would contact me.  I need to  speak to you. [removed] 

Hi there, @CBRay1952. It is not the experience we want you to have. Let me guide you on requesting a callback from our support.

To safeguard your privacy and prevent fraudulent activities, we kindly ask that you request a callback from us. We do not initiate direct contact with customers without their prior consent.

You can follow these steps how:

1. Go to the Go to the Help(?) icon and then hit Search. 
2. Click Contact Us.  

• Start a chat with a support expert.
• Get a callback from the next available expert. 

Please note that your mobile number and name have been removed by our moderator to prevent data misuse.

To learn more about our team's support hours, visit this link: Get help with QuickBooks products and services.

You can also contact our QuickBooks Support Team directly to this website: Contact QuickBooks Support.

Let me know if you still have other concerns about your subscription. The Community is available 24/7 to assist you. Take care.

RE: I would like to cancel them both as I find this to be the most confusing site ever!

That is a very astute description of QuickBooks Online!

@CBRay1952 

QB Online or QB Desktop?