Hi, troutmanconsulti.
I've got the steps below to cancel your QuickBooks Online (QBO) subscription.
Here's how to cancel an account purchased online directly from Intuit:
- Sign in to the Intuit Account Manager.
- Click Products & billing, then select your company name. This will take you to your subscription page.
- Find the product you wish to cancel, then select Cancel.
- Fill out the survey and click Continue to cancel.
- You’ll see a page that details product benefits and the last day of using your subscription. Select Continue to cancel.
- From there, a pop-up appears confirming your subscription. Then, tick Got it.
For other ways to cancel your account, check out this guide: Cancel your QuickBooks Online subscription or trial.
For future reference, I’ll be adding these great resources here that may come in handy in case you want to know what’ll happen to your QBO after you cancel your subscription and in case you want to resubscribe to it:
You can always reply on this thread again if you need anything else about managing your account and subscription or other QuickBooks-related tasks. We're always here to guide and assist you whenever you need help. Have a good one.
