How to Cancel subscription

I'll outline the steps to cancel your QuickBooks Online (QBO) subscription, ibarberousse.

The method to cancel your QBO account depends on where you signed up for your subscription. If you purchased online directly from Intuit, please refer to these steps:

1. Sign in to your QBO account as the primary admin.
2. Go to the Gear icon and select Subscriptions and Billing.
3. Find the product you want to cancel, then click Cancel.
4. Select Continue to Cancel.

For other options on canceling your account, please refer to this article: Cancel your QuickBooks Online subscription or trial.

Moreover, we retain your data for a year for paid and trial subscriptions. It enables you to continue where you left off if you decide to resubscribe or reactivate your account.

We'll always be around whenever you have other questions about the cancellation. Just visit us again in the Community and we'll respond promptly to address your concerns. We're wishing you luck and safety at all times.

I've asked you to cancel this now several times please cancel it yourself

Allow me to assist you with canceling your QuickBooks subscription.

Please know that the detailed steps for canceling your account depend on how you bought the product.

If you signed up through the mobile app store, you'll need to go to the app store to cancel. You can follow these steps if you purchased the subscription through the Apple App Store:

1. Go to the Settings app on your iPhone or iPad.
2. Choose your Name to access your Apple ID.
3. Then, select Subscriptions and press QuickBooks Online.
4. Once done, tap Cancel.

I'll also include the process of canceling your account if purchased through the Google Play Store:

1. Go to the Play Store app and select the Profile icon.
2. Go to Payments & subscriptions, then select Subscriptions.
3. Choose the QuickBooks Online app.
4. On the Manage Subscriptions window, hit Cancel Subscription.

If you've purchased the subscription directly from us, you can check out this reference for more detailed information: Cancel your QuickBooks Online subscription or trial.

Moreover, I'm including this guide to help you know more after you end your QuickBooks Online subscription: What happens to my QuickBooks Online data after I cancel?

I'll always be on this thread anytime you need help managing your QuickBooks account. Feel free to leave them in the comments below. Stay safe.