Showing results for 
Search instead for 
Did you mean: 
Level 1

How to change credit card on file

How to change credit card on file

QuickBooks Team

How to change credit card on file

Welcome, @Mofojoe and thank you for coming to the QuickBooks Community for assistance. 


I'll be happy to explain how to update your credit card on file.


Before you get started a few things to know:

  • Only a Master Administrator or Company Administrator user can update payment information for your account.
  • Payment information updates must be done using QuickBooks Online in a web browser. You won't be able to update payment information from the mobile app.
  • If you purchased your QuickBooks Online subscription through an app store (iOS or Android), you need to update your payment information through the app store directly.

To change or update your credit card information:

  1. Select the Gear icon on the Toolbar, then choose Account and Settings.

  2. Select the Billing & Subscription tab.
  3. Under Payment method, select Edit.
  4. Enter the full credit card information by typing in the complete card number, name on card, expiration date, and security code. Verify the billing address In QuickBooks Online is the same billing address on the credit card statement.
  5. Select Save Changes.

Note: Currently, you can pay for QuickBooks Online with MasterCard, Visa, or AMEX. EFT and ACH are not accepted.

Also, if you have QuickBooks Online bundled with Payroll, updating your credit card information in QuickBooks Online automatically updates your Payroll subscription.


For more information on updating your card, click here.


Once you have followed these steps, your credit card will be updated. If you have any other questions, please don't hesitate to reach out.

Level 1

How to change credit card on file

I want to change the credit card associated with Payroll.

Content Leader

How to change credit card on file

Hi there, ksternoff.


Thanks for taking the time to visit the Community. I can show you how to change the credit card used for Payroll.


This can be done in just a few steps. Here's how:


1. Click the Gear icon in the top right corner.

2. Select Account and Settings.

3. Choose the Billing & Subscription tab.

4. In the Payroll section, click the blue Edit link beside of the Payment Method.

5. Make any necessary changes, then choose Save.


The next Payroll subscription amount will be charged to the new card. Please let me know if you have any other questions. Take care.

Need to get in touch?

Contact us
Sign in for the best experience
Ask questions, get answers, and join our large community of QuickBooks users.
Sign In / Sign Up