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14921
Level 2

How to fix Desktop version that no longer prints bank reconciliation reports?

 
Solved
Best answer April 08, 2020

Best Answers
AlcaeusF
Moderator

How to fix Desktop version that no longer prints bank reconciliation reports?

Welcome to the QuickBooks family, @14921.

 

We want to help you with your questions about the desktop app. However, we need more information about it to provide the right resolution and to get this sorted out promptly.

 

Can you share with me what happens when printing the report? Any further details you can add will help ensure a timely solution on this.

 

In the meantime, let's perform some basic troubleshooting to fix the issue. Let's start with clearing the QuickBooks app's cache through these steps:

 

  1. Open the QuickBooks app.
  2. Select the Help option.
  3. Choose Reset App Data

 

If the problem persists, I suggest reinstalling the software to check if the cause of the issue is damaged data.

 

Also, check out the article below for some detailed steps about the QuickBooks app, as well as screenshots for your visual references:

 

QuickBooks App for Windows and Mac: General support.

 

Please know that I'm just a post away if you have any other questions. Have a great day ahead.

View solution in original post

3 Comments
AlcaeusF
Moderator

How to fix Desktop version that no longer prints bank reconciliation reports?

Welcome to the QuickBooks family, @14921.

 

We want to help you with your questions about the desktop app. However, we need more information about it to provide the right resolution and to get this sorted out promptly.

 

Can you share with me what happens when printing the report? Any further details you can add will help ensure a timely solution on this.

 

In the meantime, let's perform some basic troubleshooting to fix the issue. Let's start with clearing the QuickBooks app's cache through these steps:

 

  1. Open the QuickBooks app.
  2. Select the Help option.
  3. Choose Reset App Data

 

If the problem persists, I suggest reinstalling the software to check if the cause of the issue is damaged data.

 

Also, check out the article below for some detailed steps about the QuickBooks app, as well as screenshots for your visual references:

 

QuickBooks App for Windows and Mac: General support.

 

Please know that I'm just a post away if you have any other questions. Have a great day ahead.

View solution in original post

14921
Level 2

How to fix Desktop version that no longer prints bank reconciliation reports?

That worked as it captured the recently posted hot fix that addressed the issue.

14921
Level 2

How to fix Desktop version that no longer prints bank reconciliation reports?

That worked because it captured the recently posted hot fix that specifically addressed the error.  Uncertain why the updates were not automatically captured when I signed in but doesn't matter at this juncture.

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