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Anonymous
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How to upgrade current payroll serivce with a newly purchased bundle QB with enhanced payroll?

Hello,

Currently I am running QB 2018 desktop pro with enhanced payroll.

Recently I bought QB 2019 desktop pro with enhanced payroll.

Is there easy way that I can add this new purchased enhanced payroll into my current payroll subscription?

Or, I have to cancel the 2018 and install QB2019 and payroll?

 

Thanks.

1 Comment
QuickBooks Team

How to upgrade current payroll serivce with a newly purchased bundle QB with enhanced payroll?

Good day, chenxingla.

 

You'll have to contact our Payroll Technical support. They will cancel your old payroll subscription, then activate the new one.

 

Here's how to contact them:

  1. Open this link: https://payroll.intuit.com/support/contact/?service=16&infosrc=qs.
  2. Choose Basic, Standard & Enhanced.
  3. Click Payroll.
  4. Click View Contact Info.

You're always welcome to post anytime in the Community. We'd be happy to help you. 

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