Connect with and learn from others in the QuickBooks Community.
W2's are available in Payroll Tax Center for printing and distribution on January 10, 2020. Let me route you to the best available support so you'll be assisted in generating your employee's W2 form.
Since the Community forum is a public space, I'd suggest contacting our Payroll Support Team (QuickBooks Desktop Payroll). They have the tools to look up your account in a secure environment and generate your employee's W2 form. Also, you can read through this article to learn more about the available support hours: Support hours and types (QuickBooks Desktop).
Also, you can check this article for more information: When will my W-2s be available?
The Community and I are always here to help if you have other questions.