In QuickBooks Online (QBO), only the primary admin account is authorised to receive subscription invoices directly via email, Rbusainvest.
This means that billing statements, renewal notifications, and payment confirmations will be sent only to the email address associated with the primary admin account. It is important to note that you can add only one email address.
To add your email address for receiving billing subscriptions, here's how:
- Log in using your credentials in the Manage Intuit Account.
- Select Sign in & security.

- Choose your Email address.
- Now, enter the email address you wish to provide.
- Click Save.

For more information, you can refer to this article to help you make changes: Manage your Intuit Account online.
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You can revisit this post for any questions about billing and subscriptions in QuickBooks. The Community team is here to help.