I am trying to cancel my subscription and once I click on the 'cancel my subscription' link, it goes to a blank screen. what to do?
Hey hello96. This type of error is usually your web browsers cached images. I recommend you try using a private browsing window. A private browsing window is just a browsing window with no store history or temporary files, so if it's a cache error it won't occur inside of the private browser. I'll go ahead and list the hotkeys below how to do so in most web browsers.
To use a private browser window, here's how:
Google Chrome: Ctrl + Shift + N
Mozilla Firefox: Ctrl + Shift + P
Internet Explorer: Ctrl + Shift + P
Safari: Command + Shift + N
Once the window opens, try and cancel again. Let me know if you have any other questions.