I’m here to ensure you’ll be able to connect your bank account to your QuickBooks Self-Employed (QBSE) account. Would you mind sharing with me the name of your bank? That way, I can check here on my end if there are any related reported issues. I’d appreciate additional details you’d provide.
In the meantime, let’s access your QBSE account on a private window (incognito). Cache stored from the browser causes unusual behavior that affects the performance of your account. Using a private window helps us verify it. To start, you can use these keyboard shortcuts in opening a private window: