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Level 1

I can't find my license number

1 Comment 1
Ashley H
QuickBooks Team

I can't find my license number

Good morning, @nmahaffey05.


To find your license number in your Desktop account, follow the steps below that I have provided:


Find your License Number with Windows:

  1.  Open QuickBooks Desktop.
  2. Press the F2 key or Ctrl+1.
  3. Look for your product name, product number, and license number in the Product Information window.This image shows the top section of the Product Information window which lists your product name, release, license number, product number, and other important info.

Find your License Number with Mac:

  1. Open QuickBooks Desktop for Mac.
  2. Go to the Help menu, then select Product Information.


Some Helpful Tips:

  • If you bought a digital version of QuickBooks Desktop from our website, your product information is in the original purchase confirmation email. 
  • If you purchased the product from a retail store, look for this label on the original packaging next to the UPC Code.This image shows the label on the original packaging of the QuickBooks Desktop Box. The license number is at the top, product number on the bottom.
  • As long as you registered your product, you can always get your information online. Just visit your account management portal (CAMPS) to get your product and license number.
  • If you didn't register your products and you can't find your license number, use the License Look Up tool.


That's all there is to it! If you need help with anything else, the Community is the place to go. Have a great day.

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