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Connect with and learn from others in the QuickBooks Community.
Join nowHello there, tziyonadeepsea-g.
We can reset your password so you can log in and access your company file. Here's how:
On the other hand, if you're using QuickBooks 2019 and earlier, you'll have to fill out the information on the form. You can log in to the Customer Account Management Portal (CAMPS) to find and get the information asked when resetting the password. From there, you can get the license number for the version of QuickBooks Desktop you’re using.
Another option is to use the Automated Password Reset Tool. Check this article for the complete steps: Use the Automated Password Reset Tool to help you access your company file. Once you're able to log, use this link to find the license number in QuickBooks Desktop.
Also, you can stay logged in to your company file without entering your password.
Let me know if you have other questions. Take care and stay safe.
My computer had an issue and had to have a part replaced. The computer shut down and could not open computer. Best Buy replaced the part needed and it is working fine now but I can not get into my Quick Books Pro 2016. I have moved and the disk and information on the license number and product number so I can not access my quick books accounting software. I need to open my QuickBooks Pro 2016 to be able to write checks and use the software. Can anyone help me? I need to open the Quick Books Accounting software.
Glad to have you here in the Community, @Fstrauss01. This is not the impression we want you to have when opening your accounting software in QuickBooks Desktop.
Before we begin, would you mind telling me more about it? Like, have you encountered any errors when trying to access QuickBooks on your computer? Additional details will help me check the cause of this. A screenshot would be a great help too.
Let's update your QuickBooks Desktop 2016 to the latest release to avoid experiencing odd behavior in the process.
Once done, create a backup copy of your 2016 version. Note: You can put the backup on a flash drive or an external device. Or you can share it if your new computer is on the same network.
QuickBooks Desktop 2023 version helps you have a better experience and ensure you always have the latest features and fixes.
We can download the latest version from our official website. Here's how:
Afterward, we can now restore the file to your 2023 version.
After successfully installing it, prepare your product and license number. Then you can now activate the QBDT program using this resource: Activate QuickBooks Desktop for Windows.
Something may block your system or application when accessing online services in QuickBooks. I appreciate every step you've taken to isolate the issue. For now, you can review the system requirements for QBDT 2023 to avoid unexpected results. Here's the link: System requirements for QuickBooks Desktop 2023.
I'm just a few clicks away to help if you have follow-up questions while managing your business with QuickBooks. Just leave a comment below. Take care always.
Which computer part did you replace?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.