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Level 1

I can’t sign into my QuickBooks copayment app

1 Comment 1
QuickBooks Team

I can’t sign into my QuickBooks copayment app

Good day, rushane8-icloud-.


I'd like to know what's the error message. We can reset it if you forgot your User ID or Password. Let me show you how.


Go to the Merchant Service Center and click the Can't access your accountChoose any of the recovery options and follow the on-screen instructions. Once done, log in again to the GoPayment app using the new login credentials.


If you see the "Sign In Failed" message, we can fix it by updating the app. Visit Google Play or App Store to install the latest release. 


Please check this link for more details: Get started with QuickBooks mobile payments.


I'll be here if you need more help. QuickBooks Community is available 24/7.

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