Thanks for joining the thread, sd1967.
To update your credit card information, let's try to do it on the CAMPS page.
Here's how:
- Go to camps.intuit.com.
- Sign in with your Intuit Account info.
- In the Products & Services list, find your app or subscription.
- Tap Details.
- In the Billing Information section, find Payment Method, then select Edit.
- Update your payment information.
- Hit Save and Close.
However, if the issue persists after trying the recommended workarounds, I suggest contacting our Customer Care Team. They can perform a screen-sharing session to look for the root cause of the issue and help you apply a permanent fix.
Here's how:
- Go to the Help menu at the top.
- Pick QuickBooks Desktop Help.
- On the pop-up screen, select Contact Us.
For helpful resources, you may want to check out our help articles for QuickBooks Desktop for future use.
If there's anything else I can do for you concerning QuickBooks, let me know by commenting below. I'd be more than happy to help. Take care.