Let me route you to the right support for them to check what's the charge amount for, maryjanemeszaros.
We can go first to the Billing & Subscription page in your account to see the details of the amount.
Here's how:
- Click the Gear icon on the top menu.
- Choose Accounts and Settings.
- Select Billing & Subscription on the left of the screen.
- Tap the View payment history link.
Once done, you can reach out to our Customer Support Team. They'll pull up your account in a secure environment and provide you detailed information on why you are charged with $20.00 on your account.
Here's how:
- Click the Help icon on the top menu.
- Tick Contact Us.
- Enter your concern in the What can we help you with? field.
- Tap Let's talk.
- Select Start a chat, Get a callback or Get the number to connect with us.
I have articles here which provide insights into understanding subscription charges:
The Community will always have your back if you need a hand with managing your account. Have a great day ahead.