cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Level 1

I cannot get a reconciliation report to print? When I click on the printer icon, a new blank window appears and will print a blank sheet of paper. New this month.

 
1 Comment
Highlighted
Moderator

I cannot get a reconciliation report to print? When I click on the printer icon, a new blank window appears and will print a blank sheet of paper. New this month.

We've received similar reported issues about this, jhill.

 

Printing reconciliation reports is a great way to compare our bank statements and books balanced.

 

This unexpected response from the printer icon has been worked on with our engineers. I'd suggest contacting our Customer Care Team so they'll add your company file to the affected users' lists. That way, you'll be notified via email once an update is available.

 

Here's how to contact them:

  1. Go to the Help icon.
  2. Click Contact Us.
  3. Enter "print reconciliation report" in the Ask a question field, then click Continue.
  4. Choose to either Start Messaging or Get a callback.

You can also check this article on how to fix printing issues on browsers for Windows for reference: Fix QuickBooks Online printing issues on browsers for Windows.

 

Please let me know if there's anything else you need. I'll be right here to help you.

Need to get in touch?

Contact us