I cannot get a reconciliation report to print? When I click on the printer icon, a new blank window appears and will print a blank sheet of paper. New this month.
We've received similar reported issues about this, jhill.
Printing reconciliation reports is a great way to compare our bank statements and books balanced.
This unexpected response from the printer icon has been worked on with our engineers. I'd suggest contacting our Customer Care Team so they'll add your company file to the affected users' lists. That way, you'll be notified via email once an update is available.
Here's how to contact them:
Go to the Help icon.
Click Contact Us.
Enter "print reconciliation report" in the Ask a question field, then click Continue.
Choose to either Start Messaging or Get a callback.