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Cosmo621
Level 1

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in. I have tried to reinstall and used the repair tools.  Intuit logged me out and won't let me log back in.

6 Comments 6
ArnoldJohn_C
QuickBooks Team

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

The login issue you’re currently experiencing is typically caused by using an outdated version of the software, which lacks the necessary updates to connect with our current security and login protocols. For this reason, I recommend contacting our QuickBooks Live Support team. They can further provide the appropriate assistance needed for this version.


If you would like to ensure consistent access and compatibility with your Desktop account moving forward, you can consider upgrading to the latest QuickBooks Desktop Enterprise or switching to QuickBooks Online.

 

You’re welcome to reach out anytime if you have further questions or concerns. We’re always here to help.

SIAB
Level 8

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

Install the trial version of QB Desktop 2020 Pro to isolate problem.

Cosmo621
Level 1

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

I did and for 159.99 per month I will be able to send emails from QB again.  That’s extortion!  I already paid good money for the 2020 pro edition and it’s only 6 years old.  

SIAB
Level 8

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

Have you installed the trial version of 2020 or 2021 to isolate the problem?

Extorted Hostage
New Member

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

I am in the same situation. What did you end up doing? They are holding us hostage just to send emails. Everything else work and I do not need support but just to send emails they want WAY more money than it cost to go buy a new version at the store. How is this legal? I have been using this for years with no problems. What did you end up doing?

SIAB
Level 8

I cannot log into Intuit from quickbooks 2020 pro desktop. It just keeps spinning and never gets to the log in panel I cant enter my email and password to log in.

@Extorted Hostage 

Have you installed the trial version of 2020 or 2021 to isolate the problem?

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