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I cannot upload a company logo, and I have tried the exact instructions online. Please help.

 
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QuickBooks Team

Re: I cannot upload a company logo, and I have tried the exact instructions online. Please help.

Good job on following the instructions online, tony9.

 

Let’s try to do the instructions again through a private window. Here’s how to start browsing privately:

  • For Chrome, press Ctrl+Shift+N.
  • For Internet Explorer or Firefox, press Ctrl+Shift+P.
  • For Safari, hold down Command+Shift+N.

If you’re able to upload the logo on through a private browser, I’d recommend clearing your browser’s cache. Please be sure to close the browser after doing the troubleshooting steps for the changes to take effect.  You can also try switching to other supported browsers on your system to check how it works.

 

Please reach out to us again if you have further questions related to QuickBooks.