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Hi there, asdadasda1.
Can you tell us what is the name of the report that you're running? We just want to make sure that we're giving you the right steps and information to help with the purchase cost.
Please add a reply below to share more details. We look forward to it.
Profit and lost by customers.
So I changed price on item long time ago and it still showing or report with wrong price on cost of goods sold
I appreciate you for reaching out to us here in the Community, @asdadasda1.
I'm here to share some troubleshooting steps that can help you resolve your concern in updating your product.
Unexpected issues in QuickBooks are sometimes caused by the amount of stored cache in the browser.
You can try opening your QBO account via a private browser or incognito window. Private browsing will not save any history, so it's a great place to identify issues in the browser. You can use these keyboard shortcuts:
Here's how:
If it works, you may want to clear the browsing history of your regular web browser. This will remove previously-stored browsing data that might have caused the issue. Otherwise, you can try using other supported browsers to be thorough.
I'm also adding a great resource to help resolve unexpected issues when using QBO. It contains some links about clearing the browser's cache and adding Intuit as a trusted site: Troubleshooting browser problems.
To give more information about managing inventory in QuickBooks Online, check out this article:
You might also want to check for the available reports that will help you see the product cost, the product on hand, and more: Use reports to see your sales and inventory status.
Anything else you need help with can be answered here in the Community. Just let me know and I'd be happy to assist. Have a good one.
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