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bbeasley
Level 1

I closed one of my accounts I never used and waiting for my refund from QuickBooks . 2/13 you charged me $96.60 and 3/26 you charged me $95.55. It was an unused account

 
2 Comments 2
Just_me
Level 10

I closed one of my accounts I never used and waiting for my refund from QuickBooks . 2/13 you charged me $96.60 and 3/26 you charged me $95.55. It was an unused account

You have to contact Intuit/ Quickbooks.  

This is a user community. No one here has access to your account or can send you refunds. 

MirriamM
Moderator

I closed one of my accounts I never used and waiting for my refund from QuickBooks . 2/13 you charged me $96.60 and 3/26 you charged me $95.55. It was an unused account

Hello there, bbeasley.

 

@Just_me is right. Since this is a public forum, I’m unable to provide details in regards to concerns related to billing. I'm unable to pull up your account in a secure environment and recommend reaching out to our Customer Care Team once more for assistance in verifying the charge.

 

Check out this link for ways on how to connect with us: Contact the QuickBooks Online Customer Support team.

 

Moreover, I don’t want to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.

 

I’m here to help if you need anything else. Have a fantastic day!

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