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Hello there, bbeasley.
@Just_me is right. Since this is a public forum, I’m unable to provide details in regards to concerns related to billing. I'm unable to pull up your account in a secure environment and recommend reaching out to our Customer Care Team once more for assistance in verifying the charge.
Check out this link for ways on how to connect with us: Contact the QuickBooks Online Customer Support team.
Moreover, I don’t want to leave you empty-handed, you'll want to visit our Community Help Articles hub in case you need some related articles in managing your account.
I’m here to help if you need anything else. Have a fantastic day!
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