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I get the 377 "update Chase bank link' code. When my bank pop-up appears I'm unable to log in - it just keeps refreshing to "sign in". What's going on?

 
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QuickBooks Team

Re: I get the 377 "update Chase bank link' code. When my bank pop-up appears I'm unable to log in...

Hi there, ragerservices.

 

Banking error 377 occurs when QuickBooks Online (QBO) is unable to download the transactions due to connection type updates from your bank. To resolve this, you can manually update your bank account.

 

Here's how:

 

  1. Click Banking at the left panel, then choose Banking.
  2. Click the Update button in the upper right corner.
  3. Enter your Multi-Factor Authentication (MFA) credentials.
  4. Click Continue Update.

For more details about resolving banking error 377, you can check out this article: Resolve Error 377.

 

I also found a helpful article for more details about fixing banking errors: Fix online banking errors in QBO.

 

Please reply to this post if you need anything else. I'd be glad to help.

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