I got an email, titled: QuickBooks Incomplete Verification Case; Response Required. is this a valid email?

You'll want to check the email address of the sender to verify if it's valid, HKS2019.

Yes, the email is valid if the service email addresses are coming from an official QuickBooks or Intuit domain. Check the table section of this article to see for the valid emails: Receive important email messages from Intuit.

Once you verify the service email addresses are valid. Please note that clicking the added links in the received email will route you to the Resolution center page.

If you don't want to click the hyperlinks in the email as well, we can still check this into your QuickBooks accounts. Here's how:

1. Open your QuickBooks Online account.
2. In the upper right corner, click the Gear icon settings next to the Task icon.
3. From the Tools section, click the Resolution center feature to see the important messages.

Also, you can see this article on how to recognize the official Intuit emails and websites: Identify suspicious activity, phishing scams, and potential fraud.

The Community Space is here to help you with QuickBooks-related concerns. You can drop a reply below, and we will promptly assist.