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Level 1

I have a transaction that will not post. It told me to go to settings to fix and they will help me. Where is settings.

 
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QuickBooks Team

I have a transaction that will not post. It told me to go to settings to fix and they will help me. Where is settings.

Let me help post your transaction in QuickBooks Online (QBO), uyillier61.

 

Before we start, I'd like to know the type of transaction you're trying to enter in QBO. Please update this post by commenting below and share more details about your concern.

 

Meanwhile, the Settings ⚙️you're looking for will help you set up company preferences. It isn't the function to post transactions. Check out this link to learn more about this: Edit company settings in QuickBooks Online.

 

if you're unable to save a transaction, let's use other supported browsers. Then, access your QuickBooks account and post the entry from there.

 

When that works, you can clear cache and cookies on your regular browser to fix the issue. It helps refresh website preferences that might be causing problems when you save a transaction.

 

If not, let me know if you're getting an error or what's stopping you from posting the entry.

 

If you need to upload bank transactions, here's an article to guide: Manually import transactions into QuickBooks Online.

 

I'll keep this post while waiting for your response. Thank you and stay safe!

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